Privacy Policy

This Privacy Policy explains how Teams Voice Recording, a service of Type5 Technology("we," "us," or "our"), handles information collected through this website and in connection with our managed Microsoft Teams recording service. By using this website, you agree to the practices described below.

Information we collect

We collect only the information we need to respond to you and operate our service:

• Information you submit. When you complete our contact or demo-request form, we collect your name, work email, organization, phone number (if provided), and the details of your message.
• Usage information. Like most websites, we use analytics (Google Analytics) to understand how visitors use the site — for example, pages viewed and general location. This data is aggregated and used to improve the site.

How we use information

• To respond to your inquiries, schedule demos, and prepare quotes.
• To provide, maintain, and improve our website and services.
• To communicate with you about your request or our service.
• To comply with legal obligations.

Customer recordings and data

Our recording service captures Microsoft Teams communications on behalf of our clients and archives them to the client's own Microsoft 365 tenant. Those recordings and transcripts belong to the client and are governed by the client's own policies and any separate agreement between us. This website Privacy Policy concerns information collected through this website; the handling of recorded communications is addressed in our service agreements. See our security page for how client data is isolated.

How we share information

We do not sell your personal information. We may share information with service providers who help us operate our website and service (such as analytics and email delivery), and where required by law. Contact-form submissions are delivered to our team by email via Microsoft services.

Cookies and analytics

We use cookies and similar technologies for basic site functionality and analytics. You can control cookies through your browser settings; disabling them may affect some site features.

Data security

We take reasonable technical and organizational measures to protect information. No method of transmission or storage is completely secure, but we work to safeguard the information we hold.

Your choices

You may request access to, correction of, or deletion of the personal information you have submitted to us by contacting us at info@teamsvoicerecording.com. Depending on your location, you may have additional rights under applicable privacy laws.

Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be reflected by the "Last updated" date above.

Contact us

Questions about this policy? Reach us at info@teamsvoicerecording.com or (855) 897-3548, or visit our contact page.